Coronavirus (COVID-19) Information for Residents

As confirmations of Coronavirus cases in Alberta rise, the Town of Three Hills continues to monitor provincial and federal health agency reports and recommendations. 

In an effort to maintain the overall health of our staff and the public, the Town of Three Hills has shifted our operational focus to essential services.  The move has been taken as a result of the Alberta Government request to maintain social distancing measures as well as the need to sustain our workforce during the COVID-19 outbreak. As a result, the following changes to services and hours of operation are now in place:

Administrative Offices: 

The Town of Three Hills Office is currently CLOSED to the public.  We are committed to ensuring the continuity of services to the community

The phone lines remain open however as staff is limited at this time, we do ask that you leave a message and all calls will be returned as soon as possible.

Phone: 403-443-5822
Emergency Line: 403-443-0037
Residents can continue to make payments during this time through online banking, at your financial institute, by cheque (mailed or deposited into the drop box at the office) or by calling in a credit card to the Town Office.

On March 27, 2020, the Town of Three Hills Mayor and Council made an important notice regarding deferral periods for utilities and taxes. Details will be provided in the April Utility Bill or can be found below. Read the full notice here: 

Public Works Department:

The Towns Public Works department is now focusing on critical services. Water treatment and distribution, Landfill Operation & Garbage Collection remain unchanged. All other services will be provided on an Emergency Maintenance basis. 


All Town of Three Hills facilities remain closed until further notice. If you have a concern about a future booking, call the office at 403-443-5822 or email 

Parks, Playparks & Recreation Facilities (Updated 5/14/2020):

In compliance with the Governments COVID-19 restrictions and regulations, the Town of Three Hills is pleased to announce that further access to a number of our recreational facilities will now be permitted within the provincial guidelines.
As league play is still prohibited, all recreational facilities will be treated as public parks and used on a first come first serve basis. Bookings will not be accepted at this time. The Town will only be completing minimum maintenance such as mowing in these areas. All restrooms and amenities will remain closed at all facilities.
On Friday, May 15, 2020, access to the following recreational facilities will be permitted:
  • Three Hills Ball Diamonds
  • Centennial Soccer Fields
  • All Play Parks
  • Kinsmen Tennis Courts (Pickleball nets will not be available as they are classified as "shared equipment” however players are permitted to bring their own)

The following closures remain in effect until approval is permitted in later stages of the Relaunch Strategy:

  • Three Hill Aquatic Centre
  • Rob Naylor Splash Park
  • Three Hills Community Memorial Centre
  • Three Hills Centennial Place Arena

COVID-19 Provincial Orders and Requirements: These regulations are still in effect and enforceable to maintain the health and safety of residents.

  • All league play is strictly prohibited.
  • Groups must be limited to 15 people or fewer as per current provincial regulation
  • Individuals should maintain physical distancing of at least 2 metres from others, unless they are from the same household.
  • Groups should also physically distance from other groups.
  • After activities, individuals should maintain physical distancing when returning to vehicles or homes.
  • Arts and Culture Festivals as well as Sporting Events remain prohibited
  • Those who are sick or symptomatic must not participate if recreational activities.

Personal Safety: The Town of Three Hills will not be sanitizing any public use areas or equipment.  The use of all public recreational facilities is done so at the sole discretion and risk of the user. To protect yourself and your family, consider the following:

  • Activities in public spaces should not include the sharing of common equipment unless the individuals are from the same household.
  • It is recommended that residents and users clean and disinfect equipment prior to and after use
  • Choose to participate in activities that allow you to maintain physical distancing and you can bring/use your own equipment.
  • Choose activities that do not include contact with other individuals.
  • Limit congregating with other people when going to and from common areas (e.g. trailheads, parks and fields).
  • Caution should be taken around common touchpoints; proper hand hygiene should be practised.
    • Wash your hands frequently.
    • Refrain from touching your face with unclean hands.
    • Carry and use hand sanitizer containing at least 60% alcohol content.
  • Wear a mask in public places to help limit the risk of spread to others if you will be within 2 metres of people other than members of your own household.

Coronaviruses are a large family of viruses. Some cause respiratory illness in people, ranging from mild common colds to severe illnesses. Others cause illness in animals. Rarely, animal coronaviruses can infect people then spread from person to person through close contact.

Novel coronaviruses are new strains of the virus that have not been previously identified in humans.

For a comprehensive list of supports for BUSINESS, please see our  Coronavirus (COVID-19)  Information for Business page


 Cases in Alberta (Interactive Data): For the Kneehill Region, select "Geospatial" and click on the Kneehill region. 
 Alberta Government: Learn about the novel coronavirus (COVID-19) and actions being taken to protect the health of Albertans.
 Alberta Health Services: Latest information on COVID-19 for Albertans and Health Care Professionals.
 Government of Canada: Current cases, the risk to Canadians, monitoring, new and updates. 
 Word Health Organization (WHO): Latest situation updates and data regarding the COVID-19 outbreak. 


 Canada's COVID-19 Economic Response Plan: Support Programs for Canadians
 COVID-19 Support for Albertans: Immediate relief for Albertans
 Kneehill Regional FCSS: Information, referrals and social/emotional support
 Three Hills Capital: Provincial & Federal updates as well as Three Hills Community and Business Updates
 Three Hills Hubbub: Three Hills Community and Business Updates
Community Addiction and Mental Health: Three Hills Clinic, 403-443-8532
Community Addiction and Mental Health: Drumheller Clinic, 403-820-7863
Mental Health Helpline, 24/7 support available: 1-877-303-2642
Addiction Helpline: 24/7 support available, 1-866-332-2322
Kneehill Regional Family and Community Support Services: 403-443-3800
Wheatland Crisis Society: 24/7 support available, 1-877-934-6634
Suicide Prevention Hotline: 1-877-934-6634 Distress Centre: 1-403-266-4357
Victim Services: 1-403-443-5539